At Nouta – Homegrown Beauty, we respect and protect your privacy. This policy explains how we collect, use, and safeguard your personal information when you shop with us or interact with our website.
1. What We Collect
When you place an order, sign up, or contact us, we may collect:
Your name
Email address
Phone number
Delivery address
Payment information (processed securely through third-party platforms)
We also use cookies and analytics to understand how visitors interact with our site — but this data is anonymous and helps us improve your experience.
2. How We Use Your Information
We use your information to:
Process and deliver your order
Send you order updates or promotions (only if you opt in)
Improve our website and customer experience
Comply with legal or regulatory obligations
We do not sell, rent, or share your personal data with any third parties, except as needed to complete your transaction (e.g., delivery services or payment gateways).
3. How We Protect Your Information
Your information is stored securely, and we take all reasonable steps to protect it from unauthorized access or misuse. Payment data is handled through secure, encrypted systems.
4. Marketing & Communication
You’ll only hear from us if you:
Place an order (to receive updates)
Opt in to our mailing list or WhatsApp updates
You can unsubscribe or opt out at any time.
5. Your Rights
You can:
Request to see the information we hold about you
Ask for it to be corrected or deleted
Contact us at any time regarding your privacy
6. Changes to This Policy
We may update this policy from time to time. The most recent version will always be posted on this page.
Questions?
Feel free to reach out at:
[email protected]
or via WhatsApp or through our contact page
7. Embedded Content
Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
8. Cookies
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.
Necessary Cookies (all site visitors)
- cfduid: Is used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. See more information on privacy here: CloudFlare Privacy Policy.
- PHPSESSID: To identify your unique session on the website.
Necessary Cookies (Additional for Logged in Customers)
- wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_test_cookie Used by WordPress to ensure cookies are working correctly.
- wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
- wp-settings-[UID]:WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
9. Security Measures
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.
10. Your Data Rights
General Rights
If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.
You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).
If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.